eBay UK - Nintendo UK MarketPlace FAQ
One of the safest places to trade online.
We
are committed to making your experience on eBay safe and fun. With
millions of items being sold everyday, rest assured eBay is a safe
place to trade. There are many programmes in place such as our unique
Feedback system, Buyer Protection programme, dispute resolution
services and a dedicated Safety Centre to help you trade with peace of
mind. Things rarely go wrong but should something happen, eBay is there
to help.
Why Use eBay Partner - Nintendo UK MarketPlace?
- Trade locally, nationally or globally with over 100 million members worldwide.
- Avoid the high street! Search or browse through 25 million items available online everyday
- Find great deals on brand new and brand name items as well rare & hard to find collectables
- Whether you place a bid or buy instantly with Buy It Now, you have two great ways to shop.
- Our experienced Customer Support team are on hand to help you 24hrs a day
- UK users can benefit from FREE Buyer and Seller Protection Programmes (on qualified listings) from eBay and PayPal
What to do if something goes wrong?
The vast majority of buyers and sellers on eBay are honest and reliable. Millions of transactions take place every day on eBay without any problem, which makes it one of the safest places to trade online. However, should things go wrong, we are here to help.
Contact the buyer/seller
The vast majority of disputes on eBay are the result of misunderstandings or lack of communication. If there are problems with your transaction, contact the seller with a patient and friendly email or telephone call. This usually resolves most disputes. Learn more.
Use a Dispute Resolution Service
If you need further help, you can enlist a third party Dispute Resolution service like Square Trade to help you and the seller sort out the transaction. SquareTrade has an excellent reputation of resolving disputes quickly and fairly. Learn more.
Purchase Protection Programmes
If you still are not able to resolve the issue, you may be covered by eBay's Standard Purchase Protection Programme which allows buyers a reimbursement of up to £105.00 should fraud occur. Learn more.
Also, if you paid for your item through PayPal, you could be covered by PayPal's Buyer Protection Programme. This programme covers you for up to £500.00 on qualified items, if fraud happens. Learn more.
Contact eBay
Although rare, if misuse is suspected, eBay users are encouraged to report it to our dedicated Trust and Safety Team.